Return Policy – SmartSafeInvest

Welcome to SmartSafeInvest – Hassle-Free Returns

At SmartSafeInvest, customer satisfaction is our top priority. If you’re not completely satisfied with your necklace purchase, we offer a simple and straightforward return process.

Effective Date: November 29, 2024

Return Eligibility:

  • Returns are accepted within 30 days from the date of purchase.
  • The item must be in its original condition, unused, and with all tags and packaging intact.
  • Customized or personalized necklaces are not eligible for return unless they are defective or damaged upon arrival.

How to Return:

  1. Contact our customer service team at info@smartsafeinvest.click to initiate a return.
  2. Provide your order number and the reason for the return.
  3. Once your return request is approved, we will send you instructions on how to return the necklace.
  4. You will be responsible for the return shipping costs, unless the item is defective or damaged.

Refund Process:

  • Once we receive and inspect the returned item, we will issue a refund to your original payment method.
  • Please note that it may take up to 7-10 business days for the refund to reflect in your account.

Exchanges:

  • If you would like to exchange your necklace for a different style, please return the original item and place a new order for the desired product.

For more information on returns, visit our Return Policy.